Frequently Asked Questions
What is the practice all about?
Personal Endocrine P.C. is a Direct Care Endocrinology practice. We treat general endocrine conditions including diabetes, obesity, thyroid disease, parathyroid disease, menopause, hypogonadism, osteoporosis.
Do you accept insurance? Are you “in network” with any insurance plans?
We do not participate with any insurance plan.
Our practice focuses on the well-being of the patient over insurance-driven, rushed care. As a physician, I believe that high-quality care begins with time spent to understand the patient’s concerns and the disease.
Please note that Dr. Choi is opted out of Medicare. Our services will be billed directly to you and cannot be submitted to Medicare for reimbursement.
Is this a concierge practice?
We offer a concierge level of care within a direct specialty care (DSC) model, making high-quality healthcare accessible. Unlike traditional concierge practices that bill your insurance and require copays on top of a membership fee, our DSC model eliminates these additional costs.
Personal Endocrine is an excellent option for everyone, including those between insurances or under-insured. You can choose to either pay for each visit or join the membership plan. You have the freedom and convenience to manage your healthcare without an annual commitment.
Experience the exceptional, personalized care you deserve with Personal Endocrine P.C.
Is there a long-term commitment?
No. You can pay for each service we provide. If you join the membership plan, you can cancel it at anytime with 30-day notice.
If you cancel your membership and then desire to re-enroll, you will be charged a re-enrollment fee $300.
Can I try to get reimbursed by my insurance for fees paid at my visit?
We provide an invoice (superbill) per your request. It is advisable that you call your insurance company to determine eligibility and requirements for reimbursement prior to your visit.
Please note that Dr. Choi is opted out of Medicare. Our services will be billed directly to you and cannot be submitted to Medicare for reimbursement.
Will I be able to use my insurance for medications, labs, imaging, or any other tests?
You may be able to use your insurance to cover the costs of labs, imaging, or other tests to the extent that your insurance regularly reimburses these services. You are responsible for understanding your plan’s policies.
Do I need a primary care physician?
Yes! We encourage you to maintain a close relationship and regular follow-up with your primary care provider.
Dr. Choi does not treat conditions outside of general endocrinology. Therefore, she cannot be your primary care provider.
What happens to my care when Dr. Choi goes on vacation?
Personal Endocrine team will be available to receive emails and portal messages, and respond promptly as usual. Dr. Choi will be able to order labs, send prescriptions and respond to messages. If Dr. Choi has any doubt of having a consistent internet connection, she will arrange another board-certified physician to care for any urgent medical necessity.